Price PromiseOur price promise is simple:
- If you find the same product on a competitor website at a lower price including delivery, we will try to match the delivered price. If we are unable to match the delivered price we will offer a discount not exceeding 15% of the product price. (Please contact us for special discounts on volume orders.)
- If you have already purchased the item from us and contact us within 7 days, we will refund the difference.
How to request a price match
- Email us at firstname.lastname@example.org and send us the link to the product page on a competitor website.
- Specify the precise product and price you would like us to match.
- We will review the competitor website within 24 hours and if the price remains lower, we will send you a discount code not exceeding 15% of the product price to use at checkout. If you have already purchased the product from us, include your order number and we will refund the difference to you.
Terms & Conditions
- We will not exceed a 15% discount on our listed price except for volume orders and exceptional cases.
- The product listed on the competitor website should be identical, including size, variation and pack size.
- The product should not be part of a bundle or offered free.
- The product should be in stock and available and the same quantity should be available for immediate purchase from the competitor.
- The total price including delivery to your shipping address should be lower than the delivered price on Mahahome.com.
- The competitor’s price should be available to all customers and exclude any membership or personal discounts.
- The competitor price should continue to remain lower up to 24 hours after you make your request.
- We will not match the price if the competitor is not an established business in the UK or if we have reason to believe that the product listing is deceptive.
- Our price promise only applies to products delivered in the UK. If you are purchasing from outside the UK, please get in touch and we'll be happy to help.