Our Price Promise
Our price promise is simple:
- If you find the same product on a competitor website at a lower price including delivery, we will match the delivered price.
- If you have already purchased the item from us and contact us within 7 days, we will refund the difference.
How to request a price match
- Use the contact form and send us the link to the product page on a competitor website.
- Specify the precise product and price you would like us to match.
- We will review the competitor website within 24 hours and if the price remains lower, we will send you a discount code to use at checkout.
- If you have already purchased the product from us, include your order number and we will refund the difference to you.
Terms & Conditions
- The product listed on the competitor website should be identical, including size, variation and pack size.
- The product should not be part of a bundle or offered free.
- The product should be in stock and available and the same quantity should be available for immediate purchase from the competitor.
- The total price including delivery to your shipping address should be lower than the delivered price on Mahahome.com.
- The competitor’s price should be available to all customers and exclude any membership or personal discounts.
- The competitor price should continue to remain lower up to 24 hours after you make your request.
- We will not exceed a 60% discount on our listed price.
- We will not match the price if the competitor is not an established business in the UK or if we have reason to believe that the product listing is deceptive.
Our price promise only applies to products delivered in the UK. If you are purchasing from outside the UK, please get in touch and we'll be happy to help.